Watches: 01432 350600
Jewellery: 01432 272248

Delivery

Over £100
All orders placed delivered to the UK mainland over £100 qualify for free delivery and are dispatched via Royal Mail Next Day Special Delivery which is fully tracked and insured. A tracking reference number will be provided with your confirmation order so you can keep track of your purchase.

Under £100
Orders placed delivered to the UK mainland under £100 can be delivered via Royal Mail Recorded Delivery (3-5 working days) – £4.70, or Royal Mail Special Delivery (Next working day) – £8.70. A tracking reference number will be provided with your confirmation order so you can keep track of your purchase.

Returns

For items purchased online, by email, over the telephone or by post: If you change your mind about your purchase, or have purchased an unwanted gift, please return the unused goods in pristine/same condition to us with the original box, paperwork and receipt within 14 days and we will offer you a choice of an exchange, credit note or a *refund.

*(excluding postage costs and may incur admin/restocking charge for some brands).

Returns address
Returns
Pleasance & Harper
54 Broad Street,
Hereford,
Herefordshire
HR4 9AB

Extended Christmas Returns

Extended Christmas returns until the 12th January 2021 for all online orders placed between 1st October to 23rd December 2020. 

For items purchased online, by email, over the telephone or by post: If you change your mind about your purchase, or have purchased an unwanted gift, please return the unused goods in pristine condition to us with the original box, paperwork and receipt by the 12th January 2021 and we will offer you a choice of an exchange, credit note or a *refund.

*(excluding postage costs and may incur admin/restocking charge for some brands).

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