We offer a free lifetime jewellery and watch cleaning service for goods purchased with us.
To Keep your item of jewellery looking exquisite and at its best, when purchasing an item of jewellery from us we offer a complimentary cleaning and assessment service. We will clean your Jewellery free of charge, check it for any faults and advise you on any required repairs. Don’t worry if you didn’t purchase your jewellery from us, this service is still available to you at a small charge.
Bring back your jewellery’s shine and sparkle with our expert ring cleaning and ring polishing service. Routine care will mean your jewellery can look good for a lifetime. Our cleaning, buffing and polishing processes are completely safe for your treasured jewellery. If you have a white gold to be re-plated or cleaned, please look at our rhodium plating service.
Rings are intensively cleaned before dipping in a white gold rhodium finish for a brilliant white shine, using the following process:
The rhodium is applied by using the electro-plating process which involves using baths of chemical solutions, rhodium and the item to be plated, a chemical reaction occurs which fuses the rhodium to the surface of the item.
We will ensure the perfect fit with our ring resizing service. Whether your ring size has changed overtime or you have been gifted something special that doesn’t quite fit, our experienced goldsmith can easily size your ring providing you with seamless finish and comfortable fit.
It is important to maintain the claws of your ring to ensure the security of your stones, we would advise that your ring is brought in store every 12 months to be cleaned and assets. By routinely having your ring checked and simply by looking and feeling for sharp or rough edges, you can prevent loss of a claws and any stones they secure.
It can be very distressing when you lose a diamond or gemstone from an item of jewellery but rest assured that our expert goldsmith will ensure that it is the perfect match and restore your jewellery to its former glory.
We all have a favourite necklace or bracelet that we wear daily and rarely take off, but through our enjoyment of wearing them every day it can often lead to wear on the clasps, bales and links which may result in them breaking. But don’t put it in a box and think it can’t be repaired, leave it with us and our expert goldsmith will repair it to the highest standard.
Pearl and beaded jewellery requires a level of maintenance ,It is advisable to have your item restrung every 12-18 months depending on the frequency of wear, we are able to restring all types of pearls and beads in single or multiple rows and restring them with or without knots , to your required length. We would advise Knotting between each pearl as it helps stop them rubbing together and causing damage. The knotting also helps them from coming loose if the necklace or bracelet should get broken
You can contact our Servicing and Repairs Department by phone on 01432 272248 or by email at [email protected]